Frequently Asked Questions

General Questions

What is is the official single game suite website of the Indianapolis Colts. provides an enhanced experience for luxury suite sales to Indianapolis Colts home games at Lucas Oil Stadium. This website is operated by the Indianapolis Colts and powered by SuitePro.

Am I buying directly from the Indianapolis Colts?

Yes, the suites posted for sale on this website are managed and controlled directly by the Indianapolis Colts.

How is my information protected?

Your personally identifiable information and non-personally identifiable information are protected using industry-standard data encryption and security measures. If you provide payment information to purchase a suite, your payment information will be handled in accordance with PCI DSS, the information security standard for protecting credit card data. For more information, please review our Privacy Policy.

Looking to Purchase a Colts Single Game Suite

How do I book an Indianapolis Colts suite?

To rent a Colts single game suite at Lucas Oil Stadium, click on the Reserve a Suite tab. Click on the game(s) you are interested in to explore the available suite options. A suite can be booked instantly by entering your credit card information in the checkout process or by contacting a member of the Colts premium seating team at 317-808-5384 or email us at [email protected].

To learn more about the benefits of leasing a Colts full-season suite, click on the Own A Suite tab.

When do I receive my tickets after booking a suite?

All Colts tickets and parking passes are mobile through the Colts app.

How will I receive my tickets for the suite?

Indianapolis Colts suite tickets can be received via hard-copy or mobile delivery. We recommend mobile delivery as a convenient way to receive and transfer your tickets to guests, but accommodations can be made to receive hard-copy tickets. When contacted by a member of the Colts premium seating department, you will be asked how you would like to receive your tickets.

Am I sharing the suite with any other guests besides those I invite?

No. Your suite will be private to you and your guests only.

Are Indianapolis Colts suites ADA accessible?


Will I have a private restroom in the suite?

No. However, there are many restrooms located throughout all suite levels so you do not need to go far from your suite to access a restroom.

Payment & Refund Policy

What forms of payment are accepted?

There are two forms of payment accepted via

  • All major credit cards including Visa, Mastercard, American Express, and Discover
  • ACH/Bank Wire transfer

If you would like to pay using ACH or Bank Wire, please contact a representative at 317-808-5384 or email us at [email protected]

Is payment required in full?

Yes, in order to secure a suite via, you will be required to pay in full.

Are there any additional fees?

No. The price you see listed is the price you pay. Optional costs to consider are in-suite catering and standing room only tickets.

Can I cancel my suite reservation?

No. Per the terms and conditions of the applicable suite license agreement, all sales are final.

What if the game I purchased a suite for is postponed and/or rescheduled?

If the game in which you purchased a suite is postponed or rescheduled, your suite will be valid for the new date and time.

What if the game I purchased a suite for is cancelled?

If the game in which you purchased a suite is cancelled, the purchaser will receive a full refund.

Planning Your Suite Experience

Can I purchase additional tickets with access to my suite?

Each suite is allowed to purchase a certain quantity of standing room only (SRO) tickets. To maximize the capacity of your suite, you can order up to a maximum number of SROs. SRO pricing will vary based on the specific game.

How and when do I purchase catering?

Sodexo Live! is the exclusive caterer at Lucas Oil Stadium. Upon completing a purchase of a single game suite, you will be provided with a suite catering menu providing instructions on how to order online and the deadlines for placing that order.

Do I have to purchase catering ahead of time?

No. While we recommend ordering your desired catering ahead of time, you can order food & beverage items off the provided game day menu. Please note the game day menu will be limited compared to the full menu.

How much does catering typically cost?

One benefit of Colts suites is there is no minimum spend required for catering. However, if you plan to order a food & beverage package, we recommend budgeting between $75-$100 per person.

What is the child ticket policy for Colts games?

Children 2 years of age and under will not require a separate ticket for admission into Lucas Oil Stadium. Colts suites can provide a welcomed private space within the suite for families attending the game with younger children.

What am I permitted to bring into my suite (and Lucas Oil Stadium)?

The Indianapolis Colts and Lucas Oil Stadium adhere to the NFL's Clear Bag Policy outlined here: For additional information on policies and guidelines, please refer to the Colts game day webpage here:

Colts Gameday

Does my suite ticket give me access to other areas of Lucas Oil Stadium?

Colts suite tickets grant access to all three suite levels: Field Suite Level, Sharp Business Systems lower suite level and Loge/Upper Suite Level. Additionally, a suite ticket will grant access to both the Faegre Drinker and WynnBET Club lounges.

Where can I park?

Suite holders receive parking passes for one of two lots adjacent to Lucas Oil Stadium. Each parking pass will have a parking map indicated on the back of the pass.

Are there VIP entrances for suite holders?

Yes, there are seven VIP entrances located around Lucas Oil Stadium. Each entrance is marked with a club/suite access.

When can I access my suite on game day?

Gates open two hours prior to kickoff. You and your guests may start accessing your suite two hours prior to kickoff. Please note all Colts kickoff times are Eastern Time.

If I have an issue on game day, who can I contact?

Please contact your Colts representative and Lucas Oil Stadium staff if you experience any issues on game day.

Experiencing an Issue?

If I'm having troubles booking a suite online - what can I do?

If you are experiencing any issues online, please call us at 317-808-5384 or email us at [email protected].

I booked a suite online and have not received any additional details.

We apologize on your inconvenience. Please contact the Indianapolis Colts Premium Seating team at 317-808-5384 or email us at [email protected] and we are happy to assist.

Still have questions?

Reach out and a Colts representative will be happy to assist you